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TMC Operator Requirements and Position Descriptions

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Table of Contents

1. Introduction
1.1 Background
1.2 Purpose
1.3 Objectives
1.4 Software Tool
1.5 ITS National Architecture Market Packages
2. Overview
2.1 How and When to Use this Document
2.2 Development of Position Descriptions
2.3 Phases in the Position Description Development Process
2.4 Organization of TMC Operator Requirements and Position Descriptions
3. TMC Functions and Tasks
3.1 Selection of the Sixteen TMC Functions for the Matrices
3.2 Differentiation of Tasks from Integral Functions
3.2.1 Sample Differentiation
3.2.2 Composite and Discrete Tasks
4. TMOT Performance Levels
4.1 TMOT KSA Description
4.2 KSAs and Performance Level
4.3 Justification for the Advanced Level TMOT
4.3.1 Advanced Level KSAs
4.3.2 Level of Supervision
4.3.3 Relevant Policies and Procedures
4.3.4 Sample Responsibilities and Assignments at the Advanced Level
4.4 TMC Functions and Related KSAs for the TMOT
4.4.1 KSA Development
4.5 The TMOT Requirements Matrices
5. A Step By Step Process for Writing TMOT Position Descriptions
5.1 Step 1: Select and Prioritize TMC Functions
5.2 Step 2: Select the Composite Task Descriptions for Each Function
5.3 Step 3: Identify the KSAs for Each KSA Level TMOT Position (Entry, Full Performance, and Advanced)
5.4 Step 4: Identify KSAs, by Level, for all TMC Functions Selected
5.5 Step 5: Compile the KSA Text from the KSA Table (Table B-2)
6. TMOT Training
6.1 Model TMOT Training Program
6.2 Model Program Description and Outline
6.3 Relationship of Performance Level KSAs to Model Training Program
7. Comparable TMOT Job Classifications
7.1 Benchmark Position Descriptions
7.2 Entry Level Position Description
7.2.1 The Typical TMC and the Entry Level TMOT
7.2.2 Major Duties and Responsibilities
7.2.3 Special Requirements of the Position
7.2.4 Classification Factors
7.2.4.1 Factor 1, Knowledge Required by the Position
7.2.4.2 Factor 2, Supervisory Controls
7.2.4.3 Factor 3, Guidelines
7.2.4.4 Factor 4, Complexity
7.2.4.5 Factor 5, Scope and Effect
7.2.4.6 Factor 6, Personal Contacts
7.2.4.7 Factor 7, Purpose of Contacts
7.2.4.8 Factor 8, Physical Demands
7.2.4.9 Factor 9, Work Environment
7.3 TMOT: Full Performance Level Position
7.3.1 Introduction
7.3.2 Major Duties and Responsibilities
7.3.3 Special Requirements of the Position
7.3.4 Classification Factors
7.3.4.1 Factor 1, Knowledge Required by the Position
7.3.4.2 Factor 2, Supervisory Controls2
7.3.4.3 Factor 3, Guidelines
7.3.4.4 Factor 4, Complexity
7.3.4.5 Factor 5, Scope and Effect
7.3.4.6 Factor 6, Personal Contacts
7.3.4.7 Factor 7, Purpose of Contacts
7.3.4.8 Factor 8, Physical Demands
7.3.4.9 Factor 9, Work Environment
7.4 TMOT: Advanced Level Technician
7.4.1 Introduction
7.4.2 Explanation of Differences between Advanced and Full Performance Levels
7.4.3 Major Duties and Responsibilities
7.4.4 Special Requirements of the Position
7.4.5 Classification Factors
7.4.5.1 Factor 1, Knowledge Required by the Position
7.4.5.1.1 Specific Advanced Level Knowledge and Abilities
7.4.5.1.2 Specific Abilities at the Advanced Technician Level
7.4.5.2 Factor 2, Supervisory Controls
7.4.5.3 Factor 3, Guidelines
7.4.5.4 Factor 4, Complexity
7.4.5.5 Factor 5, Scope and Effect
7.4.5.6 Factor 6, Personal Contacts
7.4.5.7 Factor 7, Purpose of Contacts
7.4.5.8 Factor 8, Physical Demands
7.4.6.9 Factor 9, Work Environment
7.5 Evaluation Approach for Identification of Comparable Job Classifications
7.5.1 General Schedule (GS) Work Classification
7.5.2 Classification Standards
7.5.3 Grade Level Determination and Pay Range
7.5.4 Developmental Level or Entry Level TMOT
7.5.4.1 Engineering Technician Standard
7.5.4.1.1 Nature of Assignments
7.5.4.1.2 Level of Responsibility
7.5.4.2 Primary Standard
7.5.4.2.1 Factor 1, Knowledge Required by the Position
7.5.4.2.2 Factor 2, Supervisory Controls
7.5.4.2.3 Factor 3, Guidelines
7.5.4.2.4 Factor 4, Complexity
7.5.4.2.5 Factor 5, Scope and Effect
7.5.4.2.6 Factor 6, Personal Contacts
7.5.4.2.7 Factor 7, Purpose of Contacts
7.5.4.2.8 Factor 8, Physical Demands
7.5.4.2.9 Factor 9, Work Environment
7.5.4.2.10 Summary of Factor Level Determinations
7.5.4.3 Final Classification: TMOT Entry Level
7.5.4.4 Pay Range
7.5.5 Journeyman or Full Performance Level TMC Technician
7.5.5.1 Engineering Technician Standard
7.5.5.1.1 Nature of Assignments
7.5.5.1.2 Level of Responsibility
7.5.5.2 Primary Standard
7.5.5.2.1 Factor 1, Knowledge Required by the Position
7.5.5.2.2 Factor 2, Supervisory Controls
7.5.5.2.3 Factor 3, Guidelines
7.5.5.2.4 Factor 4, Complexity
7.5.5.2.5 Factor 5, Scope and Effect
7.5.5.2.6 Factor 6, Personal Contacts
7.5.5.2.7 Factor 7, Purpose of Contacts
7.5.5.2.8 Factor 8, Physical Demands
7.5.5.2.9 Factor 9, Work Environment
7.5.5.2.10 Summary of Factor Level Determinations
7.5.5.3 Final Classification: Full Performance Operator
7.5.5.4 Pay Range
7.5.6 Advanced Level TMC Technician
7.5.6.1 Engineering Technician Standard
7.5.6.1.1 Nature of Assignments
7.5.6.1.2 Level of Responsibility
7.5.6.2 Primary Standard
7.5.6.2.1 Factor 1, Knowledge Required by the Position
7.5.6.2.2 Factor 2, Supervisory Controls
7.5.6.2.3 Factor 3, Guidelines
7.5.6.2.4 Factor 4, Complexity
7.5.6.2.5 Factor 5, Scope and Effect
7.5.6.2.6 Factor 6, Personal Contacts
7.5.6.2.7 Factor 7, Purpose of Contacts
7.5.6.2.8 Factor 8, Physical Demands
7.5.6.2.9 Factor 9, Work Environment
7.5.6.2.10 Summary of Factor Level Determinations
7.5.6.3 Final Classification: Advanced TMOT
7.5.6.4 Pay Range
7.6 Comparable Job Classification Conclusions
8. List of Acronyms

APPENDICES

Appendix A: Position Descriptions Reviewed
Appendix B: TMOT Requirements Matrices
Table B-1. List of Functions and Associated Discrete Task Count
Table B-2. General and Special KSAs
Table B-3. Characterization of Function 1 - Provide Travel Information
Table B-4. Characterization of Function 2 - Records Management
Table B-5. Characterization of Function 3 - Congestion Management
Table B-6. Characterization of Function 4 - Failure Management
Table B-7. Characterization of Function 5 - Incident Management
Table B-8. Characterization of Function 6 - Special Event Management
Table B-9. Characterization of Function 7 - Traffic Flow Monitoring
Table B-10. Characterization of Function 8 - Emergency Management
Table B-11. Characterization of Function 9 - Provide/Coordinate Service Patrols
Table B-12. Characterization of Function 10 - Reversible and HOV Lane Management
Table B-13. Characterization of Function 11 - Traffic Signal System Management
Table B-14. Characterization of Function 12 - Transit Vehicle Monitoring
Table B-15. Characterization of Function 13 - APTS System Management
Table B-16. Characterization of Function 14 - Environmental and RWIS Monitoring
Table B-17. Characterization of Function 15 - Overheight Vehicle Management
Table B-18. Characterization of Function 16 - Rail Crossing Management
Appendix C: Definitions Development
Appendix D: Selection of the 16 TMC Functions
D.1 Adopted Definitions
D.2 Identification and Selection of TMC Functions
D.2.1 Concept of Operations and TMC Function Selection
D.2.1.1 Perform Monitoring
D.2.1.2 Manage Events
D.2.1.3 Provide Services
D.2.2 TMC Support
D.2.3 Use of Intelligent Transportation Systems
D.3 Summary Of Functions
D.4 Generality Across TMCs
D.5 Determination of Task Integral Functions
Appendix E: TMOT Operations Terminology